Cicero Receives 2014 CUSTOMER Magazine TMC Labs Innovation Award

CARY, NC, Sep 30, 2014 (Marketwired via COMTEX) Cicero Inc. (OTCBB: CICN), a leading provider of desktop activity intelligence and improvement software for the back office and contact center, announced today that TMC, a global, integrated media company, has named Cicero Discovery as a 2014 TMC Labs Innovation Award winner presented by TMC s CUSTOMER magazine. Cicero Discovery software provides Desktop Activity Intelligence (DAI) by capturing, storing, and reporting activities and events across applications in an effort to measure and manage how people, processes, and technology work together. Cicero Discovery consists of six desktop sensors: Session, System, Activity, Business Data, Business Process, and Microsoft Outlook(R). These sensors capture various data and can be configurable using a centralized management tool. Cicero Discovery s Desktop Activity Intelligence helps organizations focus on areas for improvement in processes, compliance, training, and application usage as well
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